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The Baby Shower Shop only ship domestically within Australia. We do not ship internationally.



Delivery Timing

The Baby Shower Shop only uses StarTrack/AAE couriers for deliveries.

Delivery time is generally 1 to 3 business days from the time the order is sent.
For example, if your order leaves our shop on a Monday, then Tuesday is Day One being the first day after your order was shipped - you could expect your order to arrive between Tuesday and Thursday (please keep in mind that public holidays are not counted as business delays and may delay delivery).

While most of our orders arrive at their destination the next business day for metro areas, we are unable to guarantee next day delivery.



Delivery Costs

Delivery costs vary on location, weight and size.  This cost will be calculated and shown to you at checkout prior to you paying for your order. (Perth local deliveries are a fixed price).

You can also estimate the shipping costs by viewing your cart and then clicking on the "Estimated Shipping Charges" link underneath the blue "checkout" button - this will estimate the shipping costs based on the items you have in your cart at that time.

Perth Metro area delivery:  Flat rate of $9.95

All other Australian destinations (outside of Perth Metro): from $10.95 and capped at $23.95.


Important Delivery Information

We do not ship to Post Office boxes.

We prefer to post to a business address for security reasons. If you are shipping to a business, you must include the business name - failure to do so may result in delays in shipping your order. If the courier can not locate the delivery address due to the business name not being included, the order may be returned to us. In this case the customer will be responsible for all delivery charges, including the cost to return the order to us and any redelivery fees.
A signature will be required for items sent to business addresses.


For orders addressed to residential locations, an "Authority To Leave" will be placed on your package.
This means your package will be left for you (at the address you have nominated for delivery) even if you are not at home. Your order will NOT be taken to the Post Office or separate address if you are not home.

At checkout you will be asked for a location at your nominated address, to leave your order should no one be available to accept it at the time of delivery. Please note, this location has to be at the address given, ie 'front door'.
We are unable to accept requests for delivery to a separate address other than the location given in the Delivery Address section as this is counted as a redelivery by the courier and incurs additional fees.

Deliveries are made Monday to Friday between business hours.
We are unable to tell you the day and time it will be delivered and unable to accept requests for a specific delivery time.

The courier is unable to telephone you in advance to advise of delivery. However, you will be provided with full tracking details in a email we send the day your order is shipped. Using this information, you may track the delivery progress of your order
online by visiting the StarTrack website at  www.startrack.com.au.

The Baby Shower Shop will not be held responsible for items that have been shown as left at the address.


Delivery Delays

Your order should arrive to you within three (3) business days from the time it is shipped (the majority of Australian metro deliveries arrive the next business day from the day they are shipped).
In the rare instance that your order has not arrived by the third day, please track your order online using the information provided by us via email on the day your order was shipped. You should contact StarTrack/AAE couriers on 132345 in the first instance. Should you require further assistance in tracking your order, please contact us on 1300 797 530. Please do not leave it longer than three business days before contacting the courier
or us for assistance as this may impede any inquiries the courier need to make to ensure the successful delivery of your order.


* Please be aware that with all postal methods, unexpected delays may happen that are beyond our control. Couriers can be affected by weather, heavy cargo loads and many other factors which The Baby Shower Shop can not be held accountable for.
 
 

HOSPITAL DELIVERIES
 
If you are wanting your order to be delivered to a hospital, please ensure that the recipient will still be a patient based upon the above delivery times.
 
Please include full address details, including room and ward number.

 

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